Delivery

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Delivery

Pricing and Services available

Our standard delivery charges for UK Mainland 24-48Hr Delivery are:
- For Shipping Via DPD courier delivery is £7.95
- For Shipping Via Royal Mail delivery is £3.99
Deliveries before 10 am Via DPD available at a delivery charge of £20.00
(Not available to all postcode areas) **
Deliveries before 12 noon available at a delivery charge of £18.00
(Not available to all postcode areas) **
Saturday delivery is available at a delivery charge of £20.00. Orders for Saturday delivery must be placed no later than 3.30pm on the prior Friday. (Not available to all postcode areas) **
Deliveries to Northern Ireland, Highlands, Jersey & Guernsey is £25.00 and can take 2 to 3 days
Parcel re-direction / collection requests - charges from £15 apply
All items require a signature upon delivery
For our returns policy please see our Terms and Conditions page

** Note that premium guaranteed delivery services; eg before 10:30 am and Saturday delivery are not available to certain postcode areas that include the Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney and Shetland Islands, some Western Isles and remote parts of Northern Scotland. Please telephone us for more details

Order Cut-off Times

STANDARD 24/48 HR DELIVERY INFORMATION
Order placed online or by telephone	Standard 24-48 Hr Delivery timescale
Monday before 4pm	Tuesday
Tuesday before 4pm	Wednesday
Wednesday before 4pm	Thursday
Thursday before 4pm	Friday
Friday before 4pm	Monday
Saturday any time	Tuesday
Sunday any time	Tuesday
† Courier delivery is usually 24hrs, as per the schedule above, however on occasion this may longer due to circumstances beyond our control

Standard 24/48Hr Delivery applies to Mainland UK addresses and delivery times using this service are usually between 0800 and 1700 via our chosen carrier(s)
For even more convenience a variety of premium delivery services can be selected online or requested over the telephone that apply to most UK Mainland postcodes (see below)
In the event that we have any problems processing your order then despatch of goods may be delayed; we will always endeavour to contact you to advise of any such issues

* Note that orders to Channel Islands, Northern Ireland, Isle of Man, Scilly Isles, Orkney and Shetland Islands, some Western Isles, remote parts of Northern Scotland and mainland Europe have longer transit times and are not guaranteed for Next Day delivery

Our Couriers

We currently use DPD as our courier, in addition to packets and parcels sent by Royal Mail.

Where a courier is used, we will endeavour to forward you the tracking details at the earliest opportunity with a web link to enable you to obtain tracking details online. We always endeavour to ensure that your parcel arrives safely and in a timely manner.

Large & heavy items, incl Lighting / Studio Kits

Astronomical telescopes, lighting kits and other heavy items may be subject to a surcharge, dependent on size, weight and location. In these instances delivery prices will be stated on the product page or we will contact you before dispatching.

Delivery to BFPO

We are happy to dispatch orders to BFPO addresses anywhere in the world at a cost of £9.95 per parcel. Depending on the weight and size restrictions in your location, orders may have to be split into several parcels.

Should you have any questions or queries, please do not hesitate to contact a member of the team.